Recruitment, reward and recognition are all vital in ensuring you have a strong and motivated volunteer team. This interactive workshop will give you practical hints and tips to better target your ‘3Rs’ to ensure you get the most out of your efforts.

Learning outcomes:
•  Strategies for developing or enhancing your volunteer program
•  Understand recruitment and retention in line with the National Standards for Volunteer Involvement
•  Develop comprehensive recruitment channels to attract a variety of demographics
•  Understand volunteer motivations and how to manage volunteer expectations
•  Develop systems to recognise the contribution volunteers make to the programs and organisations in which they work

Suitable for: Volunteer Managers

Upcoming dates:
•  Tuesday 1 February, 2022

This interactive workshop provides participants with a sound understanding of best practice volunteer management. Participants will be taken through each stage of the volunteer’s involvement, based on the “life cycle” model of volunteer management.

We will also help you to identify your strengths as a manager/leader of volunteers and discuss how to build a positive workplace culture through values-based leadership.

Learning outcomes:
•  How to structure your volunteer programs and identify necessary policies and procedures
•  How to set the scene for effective volunteer involvement
•  Understand recruitment and retention in line with the National Standards for Volunteer Involvement
•  Strategies and processes to support best practice volunteer management

Suitable for: Volunteer Managers

Upcoming dates:
•  Part 1: Tuesday 1 March, 2022
•  Part 2: Tuesday 8 March, 2022

This interactive online workshop aims to provide participants with some practical skills to help them recognise when an individual might be struggling with their psychological health, how and when to start a conversation about this, and strategies to adopt to ensure self-care is prioritised through the process.

Learning outcomes:
•  A greater understanding of the signs of mental ill health
•  Knowing how and when to initiate a discussion about mental health concerns
•  An understanding of how to provide psychological support to someone in need
•  Knowing some simple strategies to support self-care
•  Be equipped with a range of possible referral pathways for additional support

Suitable for: Volunteers & Volunteer Managers

Upcoming dates:
•  Thursday 26 May, 2022

This interactive session looks at the elements of volunteer screening and how to implement them in a way that protects your organisation from risk but doesn’t leave you tied up in red tape.

It’s the perfect workshop for those looking to understand the difference between a Police Check, a Working with Children’s Check, and how to effectively interview volunteers.

Learning outcomes:
•  The importance of appropriate volunteer screening in line with the National Standards of Volunteer Involvement
•  Identify common screening tools used in volunteer recruitment
•  Assess screening tools and techniques as relevant for different volunteer roles
•  Identify relevant risk assessment process for your organisation to assess ongoing roles in the future.

Suitable for: Volunteer Managers

Upcoming dates:
•  Wednesday 27 April, 2022

This interactive session provides an overview of volunteering in Australia, including your rights, responsibilities and navigating professional boundaries as a volunteer in the modern era.

Whether you’re new to volunteering or looking to further develop your skills and understanding, this workshop will help support you to get the most from your volunteer role.

Learning outcomes:
•  Understand the importance of establishing professional boundaries as a volunteer
•  Implement strategies to establish strong relationships and boundaries
•  Identify the infrastructure and processes that support volunteers and the organisations where they are volunteering to navigate these boundaries

Suitable for: Volunteers

Upcoming dates:
•  Tuesday 24 May, 2022

This training is for those supporting local communities in times of need, who may encounter situations where people are distressed or simply need someone to listen.

The Accidental Counsellor workshop is practical, interactive and will benefit anyone required to provide regular, or occasional, informal support and counselling.

Learning outcomes:
•  How to manage these conversations with confidence
•  Principles of compassionate communication
•  Ways to calm someone in a high emotional state

Suitable for: Volunteers & Volunteer Managers

This workshop is for anyone in the disaster recovery or community sector that is supporting others, formally or informally, during times of significant community stress.

Learning outcomes:
•  Tips around wellbeing & self-care
•  How to identify & manage personal stress
•  How to re-prioritise wellbeing in challenging situations

Suitable for: Volunteers & Volunteer Managers

This training offers international best practice skills in Psychological First Aid (PFA) following natural and non-natural emergencies and traumatic events.

Learning outcomes:
•  The principles of Psychological First Aid
•  How to apply these skills in crisis situations
•  Processes for referring to appropriate support services

Suitable for: Volunteers & Volunteer Managers

This session looks at the unique considerations that volunteer-involving organisations have to weigh up to deliver their volunteer programs in a safe manner.

Learning outcomes:
•  The impacts of COVID-19 on volunteer involvement
•  Occupational Health & Safety obligations
•  How to apply a simple risk management framework

Suitable for: Volunteer Managers